At Offer2Completion, I provide remote, part-time sales progression support for independent estate agents across the UK – helping you reduce delays, free up time, and keep your clients informed.
Hi, I’m Rachel Ciaburro – founder of Offer2Completion, and a sales progression and customer service specialist with over 25 years of experience across estate agency, operations, and client support. I’ve worked in busy branches, supported independent agents, and managed 130+ active sales at once – even during the high-pressure COVID property rush. I’ve won multiple customer service awards and know how important it is to keep buyers, sellers, and solicitors informed and reassured.
Through Offer2Completion, I provide remote, part-time support to select agent clients across the UK – helping you progress sales faster, avoid fall-throughs, and deliver a professional post-offer experience – all without the cost of hiring full-time.
With over 30 years of experience in customer-facing roles – including estate agency, recruitment, and IT – I’ve built a career on calm communication and reliable delivery. At one of Buckinghamshire’s leading independent agencies, I handled sales progression for hundreds of properties, won multiple AllAgents Gold Awards, and became the go-to person for keeping deals on track through difficult chains. Offer2Completion is designed for independent agents who need experienced help after an offer is accepted – without taking on the cost of a full-time hire. I support your business where and when you need it.
Offer2Completion provides remote sales progression support to estate agents across the UK. I only work with one agent per geographic location to avoid any conflicts – so you get my full focus and support.
